Retention
Phyllis Johnston
pjohnston@mutualmed.com
Manager, Retention Department
- Oversees all retention/renewals
- Manage relationships with carriers and agents for all active groups
- Responsible for all agent of record letters
Chasity Musal
cmusal@mutualmed.com
Team Leader
- Small group retention
- Questions on small group renewals
- Small group reinstatement and termination request
Linda Ponsetto-Cinadr
lponsetto-cinadr@mutualmed.com
Renewal Tech
- Large group health and ancillary renewals
- Large group account verification
Theresa Morgan
tmorgan@mutualmed.com
Renewal Tech
- Small group Wellmark of Iowa Health, Blue Dental and MBC renewals
- Addition of Blue Dental to existing Wellmark health policies
Marie Holdridge
mholdridge@mutualmed.com
Renewal Tech
- Small group UnitedHealthcare of the River Valley
Sarah Lack
slack@mutualmed.com
Renewal Tech
- Small group Wellmark of South Dakota and all other carriers health and ancillary small group renewals
- Small group account verification